Privacy Policy
IMPORTANT NOTICE
Apex Technologies, having its registered office at 55,Kirpal Steel Complex,Dehlon Road, Sahnewal, Ludhiana,Punjab India (“Company”, “we”, “us” or “our”), owns the website aquacrestroonrent.com (referred to as the “Platform”). Any service accessed by Users (hereinafter referred to as “you”, “your” or “User”) through the Platform is subject to your acceptance of the terms and conditions contained in the Terms of Service available on the Platform and this privacy policy (“Privacy Policy”).
THIS PRIVACY POLICY IS DRAFTED AND PUBLISHED IN ACCORDANCE WITH THE INFORMATION TECHNOLOGY ACT, 2000; THE INFORMATION TECHNOLOGY (AMENDMENT) ACT, 2008; AND THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011. THIS PRIVACY POLICY CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU, AS A USER OF THE PLATFORM, AND US, AS THE PLATFORM OWNER. YOU MUST BE A NATURAL PERSON WHO IS AT LEAST 18 YEARS OF AGE.
1. Introduction and Applicability of the Privacy Policy
We are deeply committed to protecting your online privacy and recognize the importance of responsibly safeguarding and managing any personal information collected or processed by us.
The objective of this Privacy Policy is to establish a clear framework governing the collection, use, and protection of personal and/or sensitive information obtained by us. This Policy outlines our practices related to the collection, usage, processing, disclosure, and safeguarding of information collected through the Platform.
Any reference to the Privacy Policy in this document shall be deemed to refer to the most recent version of the Privacy Policy.
2. Disclaimer
Please note that any Information (as defined below) collected by us shall be:
· processed in a fair and lawful manner for the purpose of providing the Services (as defined in the Terms of Service);
· collected solely for lawful and specified purposes and not used in any manner contrary to applicable laws or policies in force in India (“Applicable Law”);
· relevant, adequate, and not excessive for the intended purpose;
· available for review by the User from time to time and updated where necessary; and
· retained only for as long as required for the stated purpose or as mandated by Applicable Law.
WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE ARISING FROM ANY DISCLOSURE (WHETHER INADVERTENT OR OTHERWISE) OF DATA IF SUCH DISCLOSURE (A) IS REQUIRED FOR LEGITIMATE PURPOSES, OR (B) OCCURS WITHOUT ANY FAULT, ACT, OR OMISSION ON THE PART OF THE COMPANY.
BY USING THE SERVICES, YOU EXPRESSLY AGREE, WITHOUT ANY LIMITATION OR CONDITION, TO THE COLLECTION, USE, AND TRANSFER OF DATA AS DESCRIBED IN THIS POLICY.
PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS.
3. Your Consent
By providing the Information described below, you expressly consent to and authorize us to collect, use, and disclose such Information for business and research purposes in accordance with this Privacy Policy, the Terms of Service, and Applicable Law. You further acknowledge and consent that such Information may be shared with third parties for the purpose of delivering Services through the Platform, including service providers engaged for payment processing, order fulfillment, customer support, data analysis, IT services, and other related functions.
This Privacy Policy shall be enforceable against you in the same manner as a written agreement. By accessing or using the Platform and voluntarily submitting Information (including Personal Data), you consent to its use in accordance with this Policy. If you do not agree with this Policy, you may decline or withdraw your consent or refrain from providing Personal Information, in which case we may be unable to provide the Services.
Requests for withdrawal of consent may be sent to aquacrestroonrent@gmail.com
4. Types of Information Collected by Us
“Personal Data” includes information relating to an identifiable individual, such as name, contact details, email address, gender, age, organization name and email ID, address, PIN code, photo identification, and other information relevant to product preferences, including data collected while availing Services.
“Sensitive Personal Data” includes information relating to (i) government-issued identification; (ii) financial details such as bank account, credit card, debit card, or other payment instrument details; and (iii) any information related to the foregoing provided for use of the Platform.
Under such circumstances, we may be unable to provide Services.
“Technical Information” refers to information collected automatically through cookies, web beacons, or similar technologies, including IP address, browser type, device type, ISP, operating system, hardware model, unique device identifiers, mobile network information, referring/exit pages, and usage statistics.
“Locational Information” includes geographic location data obtained through GPS or similar technologies.
“Information Through Use of Our Service” refers to information shared by you for the purpose of availing our Services.
“Non-Personal Information” refers to information that does not directly identify you, such as aggregated browser data, demographic information, cookie data, and technical usage metrics. Such data is generally collected in aggregate form and does not identify individual users.
(Sensitive Personal Data, Technical Information, Locational Information, and Non-Personal Information are collectively referred to as “Information”.)
5. Purpose of Collection and Usage of Information
The Information collected by us is used for providing Services and for purposes including, but not limited to:
· delivering and maintaining Services and the Platform;
· assessing the quality and performance of our personnel;
· addressing complaints and ensuring high-quality Services;
· informing you of changes to the Platform;
· enabling interactive features;
· analyzing and improving the Platform;
· monitoring Platform usage;
· detecting and resolving technical issues;
· analyzing usage patterns;
· enhancing user experience; and
· informing you about new products and features.
Business or Research Purposes: Except for Sensitive Personal Information, collected Information may be used for business and research purposes, including customization and improvement of the Platform and Services. Such Information may be archived for future communications, updates, or surveys.
Aggregated or Anonymized Data: We may aggregate and analyze Information to enhance service quality, such as usage statistics and engagement metrics, without disclosing any Sensitive Personal Information.
6. Disclosure and Sharing of Information
We do not sell, rent, or disclose Information to third parties except as necessary to provide Services or as required by law, and always in accordance with this Privacy Policy.
Information may be shared:
· with third-party service providers for Service delivery;
· where disclosure is required by law or legal process;
· to comply with requests from governmental or regulatory authorities;
· to protect the rights, safety, property, or operations of the Company, its affiliates, Users, or the public;
· to investigate or prevent wrongdoing or fraud; or
· to limit legal liability.
Merger or Acquisition: Information may be transferred in the event of a merger or acquisition involving the Company.
Service Providers: Information may be shared on a need-to-know basis with vendors and partners bound by confidentiality obligations to facilitate Services.
Employees and Agents: Access to Information by employees or personnel is strictly limited and governed by confidentiality obligations.
Except as stated above, Information will be shared only with your authorization.
7. Transfer of Information
Your Information may be transferred to and stored on systems located outside your jurisdiction, including India, where data protection laws may differ. By submitting Information and accepting this Policy, you consent to such transfers. We take reasonable measures to ensure secure handling of Information in accordance with this Policy.
8. Your Rights
You may choose not to provide certain Information, though this may limit access to some or all Services. Subject to Applicable Law, you have rights including:
· accessing and reviewing your Sensitive Personal Information;
· correcting inaccurate or incomplete data;
· requesting deletion or erasure of publicly available data;
· obtaining your data in a portable format; and
· objecting to or restricting certain processing activities.
To exercise these rights or withdraw consent, please contact us at the address mentioned in Clause 3. If consent is withdrawn, prior lawful use of Information shall remain valid.
9. Children’s Policy
Our Services are not intended for children, and we do not knowingly collect Information from children. If such Information is identified, we will take steps to delete it. Concerns may be reported to the email address provided in Clause 3.
10. Control Over Information Collection and Use
If you have concerns regarding the collection, storage, or use of your Information, you may withdraw consent as described in Clause 3.
11. Retention of Information
Information is retained on servers or databases not directly controlled by the Company. Upon request, Information will be deleted within a reasonable period, and no later than 90 days, unless retention is required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or compliance.
12. Account Deletion Policy
Requesting Account Deletion
To request deletion of your account:
· Submit the required details for identity verification
· Upon validation, your request will be processed and personal data removed where applicable
Timeframe
Deletion requests are generally completed within 14 days after validation, with confirmation sent via email.
Important Considerations
Certain Information may be retained for legal or regulatory reasons. Deleted accounts cannot be reactivated. Linked third-party services must be managed directly with those providers.
13. Cookies and Other Tracking Technologies
The Platform uses cookies and Technical Information to analyze traffic and personalize user experience. Cookies do not grant access to your device. You may disable cookies through browser settings, though this may affect Platform functionality.
14. Third-Party Services
With your consent, we may share promotional information from third parties. We are not liable for unauthorized access or actions of third parties beyond our reasonable control. Payments are processed via third-party platforms, whose privacy policies govern the handling of financial information.
15. Data Security
Information may be stored on third-party cloud infrastructure. While reasonable safeguards are implemented, absolute security cannot be guaranteed. Data transmission over the internet carries inherent risks, and use of the Platform is at your own risk.
16. Changes and Updates to Policy
We may update this Privacy Policy periodically and will notify Users by publishing the revised version on the Platform. Continued use of Services after updates constitutes acceptance of the revised Policy.
17. Discrepancies and Grievances with Company
Grievances may be addressed to the Grievance Officer:
Attention: Jaskirat Kaur
Email: aquacrestroonrent@gmail.com
Address: Apex Technologies, at 55,Kirpal Steel Complex,Dehlon Road, Sahnewal, Ludhiana,Punjab India
We aim to resolve grievances within 15 days of receipt.
18. Miscellaneous
Invalidity of any provision shall not affect the remaining provisions. This Policy applies only to Information collected through the Platform. Unsolicited Information shall be treated as non-confidential. Rights under this Policy are cumulative and may be waived only in writing.
19. Governing Laws and Jurisdiction
This Privacy Policy is governed by the laws of India, and courts in Bangalore, India shall have exclusive jurisdiction.
YOUR ACCEPTANCE OF THE PRIVACY POLICY
BY ACCESSING OR USING THE PLATFORM, YOU CONFIRM YOUR AGREEMENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE PLATFORM OR SERVICES.